Clearway Pain Solutions is a leading pain management medical practice focused on relieving pain, restoring function, and renewing quality of life for patients. As a one-stop, comprehensive, integrated system of advanced pain solution treatments, Clearway Pain Solutions has a vision to be recognized as the leading integrative pain management organization in the U.S., redefining the sector into a comprehensive, multi-disciplinary system of pain solutions, empowering patients to live happier, healthier, more active lives.
THE CLEARWAY PAIN SOLUTIONS STORY
Geographically Diverse, Rapid Growth
With more than 100 clinics located in six states, Clearway Pain Solutions is a diverse organization that has grown rapidly since its founding in 2013. In addition to offering exceptional patient care, the organization also looks for ways for each of its clinics to operate as efficiently and cost-effectively as possible. Today each location is responsible for its own purchasing and receiving of patient care supplies, while the corporate office provides a number of management services, including finance and accounts payable oversight.
“We’re a large organization that wanted to increase automation, accuracy and operational efficiency,” said Erika Johnson, Accounting Supervisor. “Before Envi, we were processing everything on paper and it was difficult to manage, as we continually sent paperwork back and forth between clinics and the corporate office.”
Facility Purchasing, Corporate AP Automation
“Today we use Envi in each of our facilities to support overall supply purchasing, as well as to track receiving and inventory. From an accounting perspective, we’re using Envi to make it easier and more accurate to handle our AP processes, and we’re receiving a number of benefits as a result.”
With clinics handling their own purchasing and receiving, prior to Envi invoices would arrive at the corporate office and the team would have to scan and email invoices to office managers for approval. “Today we can see everything that’s been ordered through Envi, the receipt of inbound supplies, and I can immediately identify any price discrepancies. We’re no longer having to pass paperwork back and forth – we’ve got the procure to pay process automated through Envi – and can quickly find discrepancies and get to the root cause,” said Johnson.
Using Envi OCR Functionality
Clearway was among the early users of Envi’s OCR (Optical Character Recognition) functionality. Through
Envi, vendors without EDI capabilities can email a PDF of their invoice to a specified email address, where OCR functionality converts the PDF to an electronic invoice for processing directly through Envi. With this functionality, the electronic invoice can now be matched against a purchase order, and pricing can be automatically validated.
Johnson added, “I love the OCR functionality. In Envi, I can add in incoming invoices, and when I see that a clinic has received the items, I can process the invoice directly through Envi without any manual back and forth, no rekeying data. It’s definitely saving time and that’s always the best thing.”
With so many facilities to support, it’s been essential for
the Clearway team to increase visibility throughout the
entire enterprise, ensuring price accuracy and inbound
supply receipts, and improving spend management. “Envi
definitely helps us see what we’ve spent and where. We can
be sure we’re using the best vendors for the best products,
and with the visibility we have now, we’ve been able to
negotiate price reductions. We’re also sure we’re not
paying for items not yet received and are confident we’re
paying correct prices. There’s a lot of value Envi offers.”
Envi Best Practice Highlights
- Using Envi’s OCR capabilities to create greater
automation through electronic invoices - Reducing the number of vendors being used
throughout the enterprise, to help standardize
vendors, products and prices - Ensuring correct invoice payments by validating
inbound supply receipts and checking price accuracy
Recommedations
The Clearway team intends to start processing auto POs
for their clinics. Using Envi reporting, the procurement
team has visibility to what’s being ordered and received
in each facility, and as a next step, is planning to launch
automatic ordering to streamline procurement of standard
items. “With this functionality, the clinics won’t have to
place orders each week,” said Johnson. “We’ll be able to
automatically place orders and they’ll simply receive them
into the facilities. Again, a real time saver for our team
members.”
